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15 years of experience

Skills

Diplomacy International Relations Public Administration Governance Conflict Resolution Policy Analysis Academic Leadership Curriculum Development Humanitarian Services Refugee Services Interpretation & Translation Cross‑Cultural Communication Leadership Training Capacity Building Research & Policy Writing

Experience

Executive Director

Hayu Language Network – Hyattsville, Maryland

2019-01 -

Leads overall organizational operations, strategic planning and business development. Manages multilingual interpretation and translation services while ensuring confidentiality and compliance. Builds partnerships and negotiates contracts to expand growth and service delivery.

Over‑the‑Phone Interpreter

LanguageLine Solutions – Remote

2020-01 -

Provides real‑time interpretation in healthcare, legal, immigration, business and social‑service contexts. Supports emergency communications and guarantees accurate, confidential language support. Utilises a range of remote platforms to connect interpreters with clients.

Medical Interpreter

AMN Healthcare

2024-01 -

Delivers medical interpretation for clinicians, patients and caregivers, ensuring precise linguistic and cultural mediation. Facilitates emergency medical communication where rapid, accurate translation is critical. Maintains strict confidentiality and adheres to healthcare compliance standards.

Interpreter

Certified Languages International & Kim Tong Translation Services

2018-01 - 2023-12

Provided remote and on‑site interpretation across healthcare, legal, educational, immigration and business settings. Assisted emergency response communications, upholding high professionalism and confidentiality. Managed a portfolio of multilingual projects for diverse client bases.

Interpreter & Translator

United Nations High Commissioner for Refugees (UNHCR) – Nairobi, Kenya

2013-01 - 2016-12

Supported refugee protection and resettlement processes through interpretation and translation. Facilitated communication in high‑risk humanitarian and emergency situations. Trained staff on confidentiality, ethics and security procedures.

Caseworker

Community Care Services – United States

2017-01 - 2018-12

Coordinated emergency housing and case management services for vulnerable individuals. Developed crisis‑intervention and risk‑assessment plans. Acted as primary liaison between clients, service providers and community resources.

Professor & Faculty Head

New Generation University College – Addis Ababa, Ethiopia

2009-01 - 2012-12

Taught courses in Political Science, International Relations, Public Administration and HR Management. Supervised academic research and mentored students in governance and leadership studies. Managed academic departments and led curriculum development initiatives.

MBA Professor & Program Coordinator

Lincoln University Extension Program – Addis Ababa, Ethiopia

2010-01 - 2011-12

Coordinated MBA program operations and taught International Business and Leadership courses. Implemented outreach strategies that increased student enrollment. Oversaw curriculum alignment with market needs.

Dean, Faculty of Business & Economics

Madda Walabu University – Ethiopia

2006-01 - 2007-12

Managed academic departments serving over 2,000 students. Directed faculty recruitment, budgeting and strategic planning. Championed research initiatives and industry partnerships.

Languages

English

fluent

Amharic

fluent

Oromo

fluent

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Last updated: 1 day ago