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6 years of experience

Skills

Interpretation (English-Korean) Translation English tutoring Customer Service Team Management Trainer Sales Development Cold Calling CRM (HubSpot) Financial Analysis SAP Bank Portal Operations Invoice Processing Master Data Management MS Office

Experience

Korean Financial Specialist

Fresenius Kabi Business Services Incorporated

2022-01 - 2024-08

Managed end‑to‑end financial processes with strong experience in SAP systems, bank portals, and payment processing. Handled invoice processing, master data creation for vendors and customers, and utilized MS Office applications for P2P and O2C cycles. Provided English‑Korean interpretation for internal and external stakeholders. Delivered accurate financial reporting and supported cross‑functional teams to improve financial operations.

Korean Financial Analyst

Fresenius Kabi Business Services Incorporated

2022-01 - 2022-12

Performed financial analysis using SAP, bank portals, and invoice processing tools. Processed financial transactions, reconciled accounts, and utilized TIS for data integration. Supported the finance department with accurate reporting and data validation.

Sales Development Representative

Crisalix 3D

2021-01 - 2022-12

Conducted outbound cold calls to generate leads and managed prospect pipelines using CRM tools, primarily HubSpot. Qualified leads, scheduled demos, and collaborated with sales teams to achieve quarterly targets. Tracked performance metrics and refined outreach strategies.

Manager and Trainer

Tara A1 Motors

2019-01 - 2021-12

Oversaw daily operations of a Korean‑managed car service center, handling both buy and sell activities. Managed a team of technicians and service staff, providing training on customer service and technical procedures. Coordinated inventory, sales reporting, and ensured compliance with Korean business standards.

CSR Non‑voice

Hotels.com Teleperformance

2019-01 - 2019-12

Provided customer support via phone and email for hotel bookings, resolving inquiries and issues. Utilized ticketing systems to track cases and maintained high satisfaction scores.

English Tutor (Part‑time)

Freelance

2018-01 - 2020-12

Taught English to Korean nationals, focusing on conversational skills and business communication. Developed customized lesson plans, assessed progress, and helped students improve language proficiency for professional settings.

Contract Translator (Korean ↔ English)

Freelance

2019-01 - 2019-12

Translated legal and business contracts between Korean and English, ensuring accuracy and proper terminology. Managed tight deadlines and maintained confidentiality of client documents.

Business/Dinner Meeting Interpreter (English ↔ Korean)

Freelance

2018-01 - 2019-12

Interpreted live business and dinner meetings for Korean and Filipino businessmen, facilitating clear communication. Provided simultaneous and consecutive interpretation, supporting negotiations and networking events.

Education

BS Psychology, Centro Escolar University

Languages

English

fluent

Korean

fluent

Filipino

fluent

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Last updated: 1 week ago